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Overheard in the Lounge

Current Issue:                                         (previous issue)     (past issue)
Physicians need help in reducing health care costs.

Dr. Rosen: I think we have a crisis in our profession.

Dr. Ruth: How so?

Dr. Rosen: The government, Medicare, Medicaid, health insurers in general and HMOs all expect us to control health care costs. They expect us to be the cops on patients we serve.

Dr. Sam: I just tell my patients that the fancy test they are wanting is not reasonable.

Dr. Ruth: If that works, that must keep your profile very low and your HMO bonuses very high.

Dr. Sam: Well, my bonuses at the end of each quarter are nearly one third of my income.

Dr. Rosen: Isn't that manipulation galling to you?

Dr. Sam: Well, no. I'm done fighting the system. I will comply with whatever they recommend and collect my maximum compliance rewards.

Dr. Rosen: Rewards? Isn't that subterfuge?

Dr. Ruth: I have the same problem even though I basically do what Sam does. I have family responsibilities and no interest in being a crusader or a hero. I want to be the best doc that I can be while working in the system foisted upon us by the powers that be.

Dr. Rosen: My, aren't we compliant? But won't this sort of compliance eventually bury us all?

Dr. Ruth: By that time, my kids will be married and I will settle for a life of being a grandma since I've missed much of the rewards of being a mother.

Dr. Rosen: I admire your honesty. Don't you think there are a lot of doctors in that situation, probably more women than men?

Dr. Ruth: I'm sorry to have come to this realization. When I graduated, I had a determination that I would out work any male and I did for nearly a decade. But priorities change. And mine are changing. I'm sorry that it was managed care that changed mine. But my family will be richer for the experience.

Dr. Rosen: Aren't you turning your profession into a job?

Dr. Ruth:  Yes. To me medicine has become a job that pays my mortgage and bills. Not much more.

Dr. Sam: Now that our professional organizations have convinced doctors that bureaucratic government medicine is the favored way to practice by 60 percent of us, I no longer will give any resistance. I will also treat my profession as a job. When the government wolves take over, the sheep and their Shepherds - our patients and us - will have no options. The wolves are no more interested in the welfare of the sheep than the government is interested in the welfare of our patients or us. But I really think it was our fault and it's too late to correct. I'm sorry to say, the wolves will eat the sheep. As Shepherds, with as high an IQ as any profession, we can find another calling.  

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Managed Care Meetings

Editor's Note: In the past, our medical societies met on Tuesday evenings, which then became known as "Medical Tuesdays." Mondays and Fridays are busy days in any practice, which precludes evening meetings on those days. Many doctors take a half-day off on Wednesdays or Thursdays in order to compensate for working the nights and weekends required to cover their practice. Hence, that left Tuesdays for colleagueal and professional meetings. In our community, the Medical Society met on the third Tuesday of each month. Huge turnouts occurred, filling the largest meeting room at the convention center, to discuss the professional and practice issues of the day. The Internal Medicine Society met on the fourth Tuesdays to discuss their unique problems; the family physicians, surgeons, pediatricians and obstetric-gynecologists also met on Tuesdays.

As Managed Care became more assertive in telling doctors how to practice, the agenda at the medical society meetings changed and attendance dropped. Meetings were reduced from monthly to quarterly. Patterns were broken. Doctors could no longer rely on meeting times or the month that meetings were scheduled. Gradually, the professional meeting began to disappear. It was counter-productive to the interests of Managed Care for doctors to assemble and discuss issues since it increased resistance to compliance. On two occasions in the past several years, the medical society, in a community of more than 3,000 physicians, had less than 30 attendees (1%). Effective physician leadership disappeared. The once noble profession was gradually being de-professionalized.

Meanwhile, Managed Care Organization (MCO) meetings took over the vacuum and were required for all doctors to attend or their reimbursements would drop. Five, ten and even 25 percent of their payments were with held and paid out at the end of the quarter. This payment was based on your attendance at the meetings, your holding the line on referrals, writing prescriptions for the lowest price pharmaceuticals, and writing your prescriptions on line. The MCO came into your office and copied the charts, reviewed them and gave you a grade on your cost performance. The notice of their coming into your office included a notation to not tell the patient since by the HIPAA statute, they have a right to review the confidential patient records without the patient being aware of it. Thus HIPAA, touted as necessary to force confidentiality, caused wide disbursement of the private medical record to the government, insurance industry, and made the sharing of patient records among the physicians caring for the patient more difficulty. Thus HIPAA was another perverse infringement on medical privacy.

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Dr. Edwards: We had our Managed Care Organization meeting last night and received the directives for our practice for another month.

Dr. Ruth: Well, how did it go?

Dr. Edwards: We were told to do a psychological survey of our patients to determine how many were depressed. Then there was a lecture on which drugs to use, whether SSRI or SNRI.

Dr. Dave: I asked the people at my tables for examples of the latter and none knew any.

Dr. Ruth: So it's one of those situations that the speaker thought he was talking everyone's language and everyone was reticent to speak up and show his ignorance.

Dr. Edwards: That's probably accurate.

Dr. Dave: I think another reason was a distinct lack of interest. Don't do anything to delay the end of the meeting.

Dr. Edwards: We were also told of the Medicare Rule to sign our degree after our name. We were requested to review our charts since January first and put MD or DO behind every signature.

Dr. Dave: Some of us took that as another rule that if it wasn't followed exactly, would allow them to withhold more money and pay us even less at the end of the quarter.

Dr. Sam: We were also given notice to upgrade our billing codes to the max to earn more Medicare money.

Dr. Edwards: Isn't it interesting in the efforts to reduce health care costs, they throw carrots at us which are primarily for the public to chew on to make them think we are getting paid even more.

Dr. Sam: But upgrading has some serious down side risks. Remember we had a doctor go to jail in our community who thought an office visit was one code and Medicare said it should have been another.

Dr. Ruth: Yes I remember that one. After he apologized and said he was unaware of it and wouldn't do it again, the federal attorney had him sign an affidavit to his admission, and then had the judge call the bailiff to take the doctor to jail where he stayed for two years.

Dr. Yancy: See I've told you all dozens of times, "Never trust the government in anything. They are never your friend.  Don't even talk to your congressman or senator. You'll just incriminate yourself."

Dr. Sam: Now that's sound advice you can take to the bank.

Dr. Dave: If you must deal with your Medical Board of any branch of the government, have your attorney make the contact and write the response. The $2,000 legal fee per response letter is a bargain considering the alternative.

 


Past Issue:                                         (current issue)     (previous issue)

The Candidates can't get it Right.

Dr Sam: Looks like all the candidates will sell American Health Care down the river.

Dr. Dave: You're probably right. But McCain is the least harmful to our patients.

Dr. Yancy: I'm not fighting it any more. Government medicine will come by fiat or incrementally. We just look like losers trying to fight it. Just let the people experience it and rebel.

Dr. Rosen: But then it will be too late. Look at all the anecdotes we have from England, Sweden, Canada and Europe about patients dying from lack of health care, and they are rebelling loudly. But the bureaucrats aren't going to let go.

Dr. Sam: You have that right. I'm beginning to think the bureaucrats take great pleasure in the whole process. They don't think of death or dying.

Dr. Yancy: They're just following directives. Almost like my family dying in the holocaust - the soldiers turning on the gas were just following orders.

Dr. Rosen: Only this is more insidious. Like turning up the heat to boil a lobster. He doesn't feel it until he's cooked.

Dr. Dave: Look at Mrs. Clinton's plan of 1993. She won. Over the next decade, the opposition implemented nearly all her items incrementally and the public doesn't even know it. We have government medicine and people think it's still private. Even private medicine is controlled by Medicare regulations.

Dr. Rosen: It's really sad when the opposition, our friends, no longer see the problem.

Dr. Edwards: Medicare can limit your fees even if you don't participate in Medicare and patients see you privately.

Dr. Yancy: I don't think the average American can appreciate the ferocity of the federal government. If they haven't had a run in, they just think of it as a friendly Uncle Sam.

Dr. Rosen: And our friendly Uncle Sam is showing his age and loss of fight in the last half century. He is not even winning our external wars.

Dr. Patricia: Don't you think those wars have been mistakes?

Dr. Sam: Mistakes or not. It's always a greater mistake not to win the war. If we had let McArthur win the Korean War, we would not have a current North Korean problem. And then we would most likely not have had a Vietnam problem. And the current war could be won in 30 days if we just decided to do it and eliminate all the sources of the insurgents. But Congress would just have a fit.

Dr. Rosen: I guess we'll have to handle that problem in November.

Dr. Dave: I don't think the American people have the stomach to do it.

Dr. Edwards: Maybe this two-hundred year experiment in human freedom has run its course.

Dr. Rosen: It really only lasted 150 years. For the last 75 years, the government has no longer been our servant. We have been and continue to be the servants. 

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